With our diverse range of products and services, many of our Brisbane clients, and other clients from across Australia, come to us with lots of queries. Below are some of our frequently asked questions. From questions about the types of commercial kitchen equipment we supply, to our custom designs, our FAQ’s should help. If you can’t find the answer you’re looking for, call us!
Q: Is Cookon Catering Equipment Made and built in Australia?
A: Yes at Eagle Farm in Brisbane QLD!
Q: How long have they been manufacturing in Australia?
A. Continuously for 48 Years!
Q: Are there Spare Parts readily available?
A: A complete range of Spare Parts are carried in our Factory in Eagle Farm for both current and past products!
Q. Do you have a showroom?
A: Yes at 20 Curtin Ave West Eagle Farm open 8AM to 4Pm Monday to Friday
Q: Is delivery and GST included in the Price?
A: GST and Delivery are not included in the Price, Delivery to your Pastcode is quoted upon request!
Q: What is the Warranty on Cookon Products?
A: 12 Months Parts and labour, Pans in our Deep Fryer Range have 10 Year Warranty!
Q: What is the availability of Cookon Equipment?
A: We keep most of our Range in Stock and can generally Despatch within 5 working days of receipt of your order!
Q: Are Fryer Baskets, Fish Plates Night Lid etc included in the price of your Deep Fryers?
A:Yes, Adjustable Front Legs, Rear Castors, Night Lid, Basket Support, Flue Trim Cover, Fish Plate, Fish Plate Removal Tool, Drain Extension and Fry Baskets are included in the Price!
Q: Does Cookon Service their Equipment?
A:Our Products are supported by an extensive Australia Wide Dealer and Service Networl!